UX Designer | 👨🏾💻
I spent 3.5 years at Barclays as a UX Designer, leading end-to-end design on multiple projects within a small, high-ownership team. I drove discovery, conducted user research and analysis, ran ideation workshops, and delivered the final experience designs.
Product Designer | 👨🏾💻
I spent 11 months at British Airways as a Product Designer, serving as the sole designer for the Help product during a major Design System refresh. I redesigned the CR Portal landing experience and delivered key features within the claims journey.
Product Designer | 👨🏾💻
I worked within the UCD team during a period of rapid product growth across Aviva Zero and Simple Wealth, serving as a lead designer across several high-impact workstreams. I owned end-to-end design for mobile web and native app journeys—reimagining the Quote Summary experience (driving a £500k YoY uplift) and redesigning New Business, Renewals, and Mid-Term Adjustments to lift clarity, conversion, and post-purchase flexibility. I also contributed accessible components to the Design System and partnered tightly with engineering and product to ship WCAG-compliant experiences at pace.
Product Designer | 👨🏾💻
I joined the Innovation team to design a new financial-planning proposition, leading end-to-end concept design across native mobile and mobile web. I explored how generative AI and voice interaction could help customers model life goals, simulate scenarios, and receive automated recommendations. Working closely with data science and engineering, I aligned the experience with the AI strategy, mapped ecosystem capabilities, and shaped the foundations for AI-assisted planning. I delivered user research, competitive insights, and high-fidelity concepts that informed senior decisions and strengthened the proposition’s strategic direction.